Your questions answered
Welcome to Be Active Gym! We understand you might have questions about getting started, booking classes, or how everything works. This section is designed to provide quick and helpful answers to the most common queries, making your fitness journey with us as smooth as possible.
Frequently asked questions
Here you'll find answers to the questions our members and potential members most frequently ask. From joining Be Active Gym to using our app and understanding gym etiquette, we've got you covered. Our goal is to ensure you have all the information you need for an easy and enjoyable experience.
What are the most common questions about joining, classes, personal training, or using your app/website?
The most common questions revolve around our personal training programmes and membership pricing. You can find detailed information on our personal training page and membership options, or feel free to chat with our team at the reception desk.
What should new members know right from the start to make their experience easy and enjoyable?
The most important thing for new members to know is that they can ask our trainers anything! Don't hesitate to approach any of our qualified trainers for guidance on exercises, equipment, or general fitness advice. We're here to support you on your journey.
What if my QR code doesn't scan when I try to check in or book?
If your QR code isn't scanning, please ensure your phone screen is clean, bright, and free of cracks. If issues persist, our friendly reception staff are always happy to assist you at the front desk with check-ins or bookings.
Are there any specific rules or tips for a good gym experience?
To ensure a pleasant and safe environment for everyone at Be Active Gym, please remember to always re-rack your weights after use and show respect to your fellow members and our staff. Keeping the gym tidy helps everyone!
Still have questions?
We're always here to help. If you haven't found the answer you're looking for, please don't hesitate to reach out to us directly. Our team at Be Active Gym in Youghal, Ireland, is dedicated to assisting you.